Changing Culture

We’ve defined culture as the values used to make decisions. Therefore, if you want to change (or create) culture, you must change (or create) values. Connors and Smith, in Change the Culture, Change the Game, do an excellent job of explaining that …

Three Stages of Culture

As I began to discover and define the concept of culture, I learned from some experts in the safety industry that there are three stages of culture: Stage One: The team member says, “The company is responsible for me. Stage Two: The …

Intro to CI Culture

As I stated in the previous entry, there are two elements to a “CI Helix,” or a successful and sustainable CI program. Those two tools are culture and tools. We’re going to start by addressing culture. Before we get into the …

Creating a Continuous Improvement Culture

If you are reading this, you are ready for change. In fact, you probably need it. Probably you’re in charge of something: it might a team, a division, or even an entire company. Whatever you lead, it needs improvement. Whether …